FedEx Essay Example | Topics and Well Written Essays - 2500 words

FedEx - Essay ExampleFor the first time, FedEx obtained governmental permission to carry documents, packages and freight to ten-fold Asian destinations on a regular schedule including Hong Kong, Japan, Korea, Malaysia, Singapore, Taiwan and Thailand. As economies across Asia Pacific began to grow and prosper, FedExs shipment volumes and its presence in the marketplace began to thunder as fountainhead. Recognizing a need for the company to be closer to Asian customers, FedEx moved its Pacific headquarters from Hawaii to Hong Kong in 1992. At present, FedEx dominated in much than 30 countries and territories in the Asia Pacific market with more than 10,000 employees. Operating its own wide-bodied MD-11 and A310 aircraft, FedEx makes over 400 flights per week to Bangkok, Beijing, Cebu, Ho Chi Minh, Hong Kong, Jakarta, Kaohsiung, Kuala Lumpur, Manila, Osaka, Penang, Seoul, Shanghai, Shenzhen, Singapore, Subic Bay, Sydney, Taipei, and Tokyo, as well as destinations in the U.S. and Euro pe (FedEx History in APAC, 2007).With more than 20 employees under its wing, FedEx Hong Kong is undergoing major changes to further improve its services as more and more customers are availing of their services in Hong Kong. In 1 December 2006, FedEx decided to move the Sung Wong Toi Station to 6/F, Unit 2-3, Global Gateway, 168 Yeung Uk Road, Tsuen Wan. At the kindred time, they decided to change and extend their office hours to 0830 - 17 30, instead of 0900 - 1800. This is to prevent their employees of getting caught in Hong Kongs heavy traffic jam.2. Managing Change Chartiers copy2.1 DisturbanceFed Ex Hong Kong has to manage 3 World Service Centres, 8 FedEx stations and 9 drop boxes. With 26 employees working, FedEx Hong Kong has to consistently maintain its undeviating express delivery guarantee. The horrendous traffic in their new location prompted its management to switch their regular operating hours